Tamara Sredojevic

What a 23-person study and an experiment across five existing tests taught us about accessibility, recruitment and weak signals.
Notes
I work as a contractor at MAIF’s Digital Factory, and what follows is my own view of the project as its AccessibilityOps. This article does not speak for MAIF, and other people involved would no doubt draw further lessons from it.
For readers outside France
MAIF is a French mutual insurance company, owned by its members rather than by shareholders, and known for a values-led approach. Its Digital Factory is the in-house team that designs and builds its digital products.
Wording
French draws a lexical distinction I rely on throughout this article, between personnes handicapées and personnes en situation de handicap sur le numérique. English carries that idea in the verb rather than in the noun: people are disabled by barriers. So I write “Disabled people” for the first group, and “people disabled by digital barriers” for the second.